I was wrong in a big way this week. And I am glad that I found out. We had a huge week with lots of deadlines and staff away on annual leave. Our biggest risk during weeks like these is the temptation to take shortcuts in order to meet tight deadlines. But, there is a difference between shortcuts and doing something a better way. One of our values is Be Honest - so I am 'fessing up to making the wrong call this week because I learnt from it. Read More . . .